Skip to content

Digital downloads

Deliver value instantly with Digital downloads. Automate file delivery for a seamless post-purchase experience.

Last updated
September 14, 2024

Easycart allows you to easily distribute your digital products. Simply add one or more files to your checkout, and we will automatically deliver them to your customers immediately after purchase.

Adding files

You can assign your file to the entire checkout or to a specific product variant. This means that if you sell multiple product options in one checkout, each customer will receive exactly the files associated with their chosen variant after purchase.

To assign a file to a product:

  1. Open the Product tab, then Basic
  2. Go to the Digital downloads section
  3. Upload your file(s) in PDF or ZIP format up to 100 MB

66e94a58eb9b722c86ba8d3f 66e948e9325bc97eac62188f docs digitaldownloads1 EN

To assign a file to a variant:

  1. Open the Product tab, then Price variants
  2. Select or create the variant to which you want to assign the product
  3. Go to the Override fields section
  4. Upload the files in the chosen format

If you add a file to a product with more than one variant, we will automatically assign it to each variant. When you override settings for one variant, the others will still use the default assigned file.

Sharing files

After purchase, customers can access your products:

  • On the thank you page, immediately after purchase
  • In the confirmation email received after purchase
  • In the customer portal, on the product subpage

Thank you page

After a successful transaction, we will display a thank you page to your customer. You can edit the content displayed, add confetti, and even add your own button, such as a redirect to your website.

66e94f146feba06e0e238739 66e94ecc092c53bbe2da8d6c docs digitaldownloads2 EN

You can also choose the Custom thank you page option, add an address to your site, and decide after how much time the automatic redirect to your page will occur. If you set it to 0, we won’t display our thank you page at all but will redirect the customer immediately to the address you provided.

Learn more about customizing Thank you pages here.

Confirmation email

After purchase, we will also send your customer an email, which, depending on your settings, may include:

  • Detailed information about the purchased product, e.g., the duration of the trial period
  • The product to download
  • An invoice
  • A link to change invoice details
  • A link to log in to the customer portal

To modify the email content after purchase, go to the After purchase tab, then Notifications. There you can set the email header and add your own content.

Learn more about transactional emails in Easycart here.

Customer portal

Every customer who completes a purchase using Easycart has access to our customer portal, where they can access all purchased products. This allows them to download files, such as PDFs for eBooks, view QR codes assigned to event tickets, and even watch video courses directly from the customer portal.

66e94f146feba06e0e238733 66e94ebf8877a928041f74e4 docs digitaldownloads3 EN

As a seller, you can customize how your product will display in the customer portal and add your own link, for example, directing to your website. Learn more here.

Didn’t find what you were looking for? Contact us